Write to us.

Questions about an order, a lot, a certificate or a compound we don’t list. We answer in writing, by email.

Write to us at divine.rlllstudio.app/contact/

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Order number (optional)

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Tell us what you need. If it’s about a vial, include its lot number.

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Your order number

For anything about an order. It looks like DS-XXXX-XXXX and is shown on your order page.
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The lot number

For a question about a vial or its certificate. You can check it on Verify first.

Where to find it. The lot number is printed on the side of the label, in the box under “LOT”, beside the test date. It opens the record we published before the lot went on sale.

Verify a lot
Security reports

Found a vulnerability? Thank you. Choose “Security report” as the topic. Please don’t access other people’s data, disrupt the service or keep data you come across while testing.

We can’t give advice on using any product in people or animals.