Terms of sale

We accept requests only from qualified laboratory researchers conducting in-vitro tests. We independently review the organization, recipient, research purpose and requested materials before payment or fulfillment. Our minimum buyer age is 21; this is a store policy. A self-declaration alone is insufficient.

Products are offered solely for in-vitro laboratory research, not for human or animal administration, consumption, diagnosis or treatment. You agree not to use, sell or supply them for those purposes. A research-use label does not itself determine a product’s legal classification. Our full research-use policy forms part of these terms.

Information on this site describes what each compound is and how it is studied. It is not medical, dosing or usage advice, and we will not provide such advice.

Submitting a research request is not acceptance and no payment is due. Verification must be documented before payment instructions are released. Requests that cannot be verified, or that indicate human or animal use, are declined. We accept an approved request when we confirm payment. If later evidence shows a prohibited use, we cancel before shipping and refund any payment. Sample requests in the preview cannot be paid or fulfilled.

Prices are in US dollars. The server calculates the total before submission. Items are held for up to 72 hours during review. Unapproved requests expire and release stock. After approval, a separate payment deadline appears on the private order page; unpaid orders expire after that deadline. Do not send payment before approval.

We ship to the address you provide, as described in our shipping policy. Title passes to you when the order ships. Risk of loss stays with us until the parcel is delivered, so a parcel lost or damaged in transit is replaced or refunded as our shipping and returns policies describe. If we can’t ship within 30 days of receiving payment, we will tell you, and you can cancel for a full refund.

Each product matches the identity and purity recorded on the certificate of analysis for its lot. Apart from that promise, and to the extent the law allows, products are supplied for research as they are, without other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.

Deals and discount codes can change or end at any time without notice. One code applies per order. A code applies only if it is valid when you place your order, including any minimum order value; the discount is shown in your total before you order. Codes have no cash value and can’t be applied to an order after it is placed.

Returns and refunds are governed by our returns policy.

You are responsible for knowing and following the laws and institutional rules that apply to buying, importing, handling, storing and disposing of research chemicals where you are.

To the fullest extent the law allows, our total liability for any order is limited to the amount you paid for it, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

You agree to indemnify us against claims arising from your misuse of any product or breach of these terms.

We welcome good-faith reports of security vulnerabilities through the contact form (topic: Security report). Please don’t access other people’s data, disrupt the service or keep data you come across while testing.

These terms are governed by the laws of the state in which Divine Solutions is registered, without regard to conflict-of-law rules. Disputes go to the courts of that state, unless the law where you live gives you the right to bring a claim elsewhere.

We may update these terms. The version that applies to an order is the one in force when you placed it, and we record that version with the order.