Policies
Policy archive
Every order records the version of our policies it was placed under. Each version’s wording is kept here, unchanged, on a page of its own.
Versions, newest first
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Version 2026-10-20
In force now: every new order is placed under it. What changed from 2026-10-16.4:
- Terms of sale: Who may buy; Research use only; Orders and acceptance; Prices and payment; Shipping, title and risk
- Privacy policy: What we collect; What we don’t collect; How long we keep it
- Shipping policy: Packaging
- Research-use policy: What we sell; What we don’t do; What we ask of you; Unused materials (new); When we cancel
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Version 2026-10-16.4
In force until version 2026-10-20 replaced it. What changed from 2026-10-16.3:
- Terms of sale: Discounts and deals
- Confirmed at checkout: added to the record
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Version 2026-10-16.3
In force until version 2026-10-16.4 replaced it. What changed from 2026-10-16.2:
- Terms of sale: Who may buy; Shipping, title and risk
- Shipping policy: When we ship; Problems in transit
- Returns & refunds: its summary; Damaged, incorrect or unverifiable items
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Version 2026-10-16.2
In force until version 2026-10-16.3 replaced it. The earliest version kept word for word.
Current policies
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Terms of sale
The agreement between you and Divine Solutions when you place an order.
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Privacy policy
What we collect, why, how we protect it and what you can ask us to do with it.
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Shipping policy
When orders ship, how they’re packed and what happens if something goes wrong in transit.
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Returns & refunds
How we handle cancellations, refunds and damaged, incorrect or unverifiable items.
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Research-use policy
What “research use only” means here, and what we ask of every buyer.